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Service boundaries

Simple Service Boundaries

A plain-language summary of how Bluegrass Paper Trail keeps administrative, bookkeeping, tax and hiring-support work within the agreed scope.

Administrative service

Service scope and plan limits are agreed before work begins. Work beyond the plan may require an overage or a new quote.

Not legal advice

Document explanations and filing assistance are administrative help, not legal advice. Bluegrass does not choose legal documents, legal structures or legal strategies for clients.

Bookkeeping and tax limits

Bookkeeping is not an audit, review or assurance service. Tax preparation is provided only when properly authorized and within the service’s offered scope.

Phone and email services

Call-Back Desk plans do not guarantee live answering of every incoming call. Email service uses approved scopes and routine-message procedures; owner decisions remain with the client.

Background screening

Screening reports are produced by third-party providers. Employers retain responsibility for authorization, hiring decisions and applicable employment-law duties.

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