Business phone help
U.S.-Based Small Business Call-Back & Phone Support
U.S.-based call-back support for owners who are working, driving, building, farming or meeting customers and cannot stop for every ring.
This is not unlimited live answering. We manage the business number, review messages and return calls in planned work blocks so missed calls are less likely to become missed business.
How it works
- Your customer calls the business number.
- If the call is missed, the customer gets your business greeting.
- Bluegrass reviews the message and calls back from the business number.
- We gather basic information, schedule an appointment or set a time for the owner to call back.
- Low-tech owners can receive a printed callback list, landline message or another agreed handoff.
Call Desk
$349 / month
- Up to 25 callbacks
- Dedicated business number
- Message review
- Basic customer intake
Popular
Call Desk Plus
$599 / month
- Up to 50 callbacks
- Appointment scheduling
- Customer / lead intake
- Owner callback scheduling
Call Desk Complete
$899 / month
- Up to 85 callbacks
- Routine follow-up calls
- Heavier lead tracking
- Higher-volume support
Additional callbacks are currently $10 each above the plan limit.